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mensen in een rolstoel


Reduced mobility visitors

  • The boulevard and museum halls are accessible via the escalators. Are you visiting in a wheelchair? A MAS assistant will help you in the elevator to your desired floor(s). Ask for assistance at the desk.
  • There are benches in the boulevard and museum halls. Portable folding chairs are available in each museum hall.
  • On the ground floor are sanitary facilities for less mobile visitors.
  • There are 3 wheelchairs available free of charge at the reception desk (ground floor). You can reserve a wheelchair in advance at or +32 3 338 44 00.
  • You can take the elevator up to the 8th floor. Here, you have the best view of the city, the Scheldt and the port.
  • Initially, the rooftop was not designed as an area that was open to the public. Therefore, the rooftop panorama on the 10th floor can only be reached by a staircase.

MAS is partner of the European Disability Card project. With this card, a companion may enter for free. Read more on

Auditory-impaired visitors

  • Informative texts are available in all museum halls.
  • Many films are subtitled in Dutch. We aim to subtitle all films in time.
  • Your companion may enter free of charge.

Sight-impaired visitors

  • Audio fragments are a big part of the exhibition 'Listen. Stories found in the city'. You can listen to the stories and songs with an audioguide. You can connect this device with a mini-jack onto your own headphone.
    If you wish to visit this exhibition, please book a ticket in advance. We will put a wooden model of the MAS, disposable gloves and audio guides ready for you at the desk. In the expo, you are allowed to touch some objects with gloves.
  • In the expo 'Freight' you can use an audioguide to listen to interviews with people. 
  • Guide dogs are welcome in the boulevard and the museum halls.
  • Your companion may enter free of charge.

Visitors with autism spectrum disorder

Lots to see and to do in the MAS. It is often very busy and crowded. If you want to escape the crowds and all the stimuli, you can always leave the building and return the same day, as much as you want.

Ways to visit the MAS:

  1. Buy a ticket to visit the museum halls
    There are 7 museum halls. (The Visible Storage on the 2nd floor is free of charge, you don't have to buy a ticket to visit). You don't have to visit them all. You can take the escalator, all the way up to the 9th floor. With a staircase, you can go to the rooftop panorama on the 10th floor. There, you have a magnificient view over the city, the river Scheldt and the harbor. 
    A visit to an exhibition takes approximately 1 hour. But you are free to stay the whole day!

    You can buy tickets at the reception desk (cashless) or you can purchase them online in advance. Use the 'Order tickets' button at the top of this page.

  2. Visit free of charge
    Take the escalator and enjoy the view in the boulevard and on the rooftop panorama. All the way up and down again will take you about half an hour. But you can stay as long as you like.

Before and after your visit, you can have a drink or a meal at the café STORM on the ground floor.

MAS strives to be as accessible and inclusive a place as possible. If you have any questions or comments about this, please feel free to let us know at

See also

In the MAS

Can you take a stroller into the museum galleries? What do you do with your coat and bag? Where are the restrooms? Find answers to these and other practical questions here.

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