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Practical information

Precautionary measures

  • Free access to the museum halls is not possible, with the exception of the Visible Storage on the second floor. You must always reserve a ticket. Book your ticket in advance, online.
  • Are you entitled to free admission? Even then, you must reserve a ticket.
  • Wearing a face mask is mandatory for visitors of 6 years and older. 
  • You can visit the boulevard and the panorama for free, without a ticket. Picnicking in the boulevard or on the rooftop is not allowed.

Please follow these instructions during your visit

  • Respect the time of arrival on your ticket, access can be refused if the arrival time is not respected.
  • The audio in the museum can be heard through jacks and your own Android earphones. If needed, there are earphones for sale at the box office. Wireless earphones or headphones cannot be paired.
  • Cough and sneeze into the inside of your elbow.
  • Wash your hands before and after your visit.
  • Stay at home if you are feeling unwell.

Read here all the measures of the city of Antwerp to slow down the spread of the coronavirus: FAQ coronavirus

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